At Armedangels Fashion Shop, we’re committed to providing premium casual wear that meets your style and comfort expectations. Our jeans, t-shirts, tank tops, tops, and walking trousers are designed for the fashion-conscious individual who values quality and sustainability.

Shipping Information

Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Times

We offer two convenient shipping options to suit your needs:

  • Standard Shipping (£12.95) – via DHL or FedEx
    • Delivery within 10-15 business days after dispatch
    • Includes tracking and insurance
  • Free Shipping – via EMS (for orders over £50)
    • Delivery within 15-25 business days after dispatch
    • Basic tracking available

Note: Delivery times are estimates and may vary depending on your location and customs processing. We currently ship worldwide except to certain Asian countries and remote areas.

International Shipping

For international orders outside the UK:

  • Customers are responsible for any customs duties, taxes, or import fees
  • Please ensure your shipping address is complete and accurate
  • Delivery times may be extended due to customs processing

Returns & Exchanges

We want you to love every piece from our collection. If you’re not completely satisfied, you may return or exchange your item within 15 days of receiving your order.

Return Conditions

To be eligible for return or exchange, items must be:

  • In original condition with all tags attached
  • Unworn, unwashed, and free from any damage
  • In the original packaging

Important: For hygiene reasons, we cannot accept returns on certain intimate apparel items. Please contact us at [email protected] if you have questions about specific product eligibility.

How to Return or Exchange an Item

Follow these simple steps:

  1. Contact Us: Email our customer service team at [email protected] within 15 days of receiving your order. Use the template below to ensure we have all necessary information.
  2. Wait for Approval: We’ll respond within 2 business days with return authorization and instructions.
  3. Package Your Item: Securely pack the item in its original packaging with all tags attached.
  4. Ship Your Return: Send the package to our returns center at:
    Armedangels Fashion Shop Returns
    44 Lisle Ln
    Ely, GB CH6F 6BD
  5. Track Your Return: We recommend using a trackable shipping service as you’re responsible for the item until it reaches us.

Return Request Template

Use this template when emailing your return request:

Subject: Return/Exchange Request – Order #[Your Order Number]

Dear Armedangels Customer Service,

I would like to request a [return/exchange] for my recent order #[Your Order Number].

Item(s) to return/exchange:

  • – Product Name:
  • – Size:
  • – Color:
  • – Reason for return/exchange:

For exchanges, please specify preferred replacement item:

  • – Product Name:
  • – Size:
  • – Color:

Please advise next steps at your earliest convenience.

Best regards,

[Your Full Name]
[Your Email Address]
[Your Contact Number]

Refund Process

Once we receive and inspect your returned item:

  • Refunds will be processed within 5-7 business days
  • The refund will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Shipping costs are non-refundable unless the return is due to our error

Exchange Process

For exchanges:

  • We’ll ship your replacement item once we receive and process your return
  • Standard shipping fees apply for the new item unless you qualify for free shipping
  • If the exchange item is of higher value, you’ll need to pay the difference

International Returns

For customers outside the UK:

  • You’re responsible for return shipping costs and any applicable customs fees
  • We recommend declaring the package as “Returned Goods” to avoid additional charges
  • Refunds will be issued in GBP and may be subject to currency conversion fees by your bank

Need Help?

Our style-conscious customer service team is happy to assist with any questions about shipping, returns or exchanges. Contact us at [email protected].

Thank you for choosing Armedangels Fashion Shop for your premium casual wear needs!